Privacy Policy

Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our medical spa and use our services. By accessing our services, you consent to the practices described in this policy.

Information We Collect

We collect various types of information to provide you with our services, including:

• Personal Identification Information: Name, address, phone number, email address, date of birth.
• Medical and Health Information: Medical history, treatment records, and other health-related information relevant to the services you receive.
• Payment Information: Credit card details, billing address.
• Usage Data: Information on how you interact with our website, including IP address, browser type, and pages visited.

How We Use Your Information

We use your information for the following purposes:

• To Provide and Manage Services: To deliver treatments and services, process transactions, and manage your appointments.
• To Communicate with You: To send appointment reminders, follow-up communications, and promotional information if you have opted in.
• To Improve Our Services: To analyze usage patterns and improve our services and website.
• To Comply with Legal Obligations: To adhere to applicable laws and regulations, including those related to health information.

How We Protect Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. This includes:

• Data Encryption: Encrypting sensitive data both in transit and at rest.
• Access Controls: Limiting access to personal information to authorized personnel only.
• Regular Audits: Conducting regular security audits to ensure compliance with privacy and security standards.

Disclosure of Your Information

We may disclose your personal information in the following circumstances:

• To Healthcare Providers: For the purpose of providing treatment or coordinating care.
• To Service Providers: Third-party vendors who assist us in delivering services, such as payment processors and IT support.
• For Legal Reasons: If required by law, or to protect our rights, safety, or property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information we hold.
• Correction: Request corrections to any inaccurate or incomplete information.
• Deletion: Request the deletion of your personal information, subject to legal and contractual obligations.
• Opt-Out: Opt out of receiving promotional communications.

To exercise these rights, please contact us at info@banyanandbamboo.com.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can control cookie settings through your browser. Note that disabling cookies may affect the functionality of our site.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Banyan & Bamboo Day Spa.Med Spa

3005 S Lamar Blvd D112

Austin, Texas 78704

512.890.1130

info@banyanandbamboo.com