Privacy Policy
Banyan & Bamboo Spa
Welcome to Banyan & Bamboo
Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our medical spa or use our website and online services. By accessing our services, you consent to the practices described in this policy.
Information We Collect
We collect various types of information to provide you with our services, including:
Personal Identification Information
Name, address, phone number, email address, date of birth.
Medical and Health Information
Treatment records, medical history, intake forms, and other health-related information relevant to the services you receive.
This information is used strictly for treatment purposes and is never used for advertising or shared with advertisers.
Payment Information
Credit card details, billing address, and transaction records.
Usage Data
Information about how you interact with our website, including IP address, browser type, device type, referring URLs, and pages visited.
How We Use Your Information
We use your information for the following purposes:
To Provide and Manage Services
To deliver treatments, process transactions, manage bookings, and maintain service records.
To Communicate With You
To send appointment reminders, follow-up messages, updates, and promotional communications if you have opted in.
To Improve Our Website & Services
To analyze usage patterns, enhance the user experience, improve offerings, and maintain security.
To Comply With Legal Obligations
To adhere to applicable laws and professional standards, including those related to medical or health information.
How We Protect Your Information
We implement appropriate technical and organizational measures to safeguard your data, including:
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Data Encryption: Sensitive data is encrypted in transit and at rest.
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Access Controls: Only authorized personnel have access to personal or health-related information.
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Regular Security Audits: Systems are reviewed periodically for compliance and security.
No mobile information, medical information, or personally identifiable information will ever be shared with third parties or affiliates for marketing or promotional purposes.
Disclosure of Your Information
We may disclose your information under the following circumstances:
To Healthcare Providers
For coordinating care or delivering treatments you have requested.
To Service Providers
Trusted third-party vendors such as payment processors, booking systems, email service providers, IT support, and website hosting partners. These parties are contractually required to protect your information.
For Legal Reasons
If required by law, regulation, subpoena, or to protect our rights, safety, or property.
Business Transfers
If Banyan & Bamboo is involved in a merger, acquisition, restructuring, or asset sale, your information may be transferred as part of the transaction. You will be notified of any such change when legally required.
Your Rights
You have the following rights regarding your personal information:
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Access: Request a copy of the personal information we hold.
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Correction: Request corrections to inaccurate or incomplete data.
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Deletion: Request deletion of your personal information, subject to legal or contractual limitations.
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Opt-Out: Unsubscribe from promotional communications at any time.
To exercise these rights, please contact us at info@banyanandbamboo.com.
Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and support essential site functionality.
Cookies help us:
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Understand user behavior
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Improve website performance
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Maintain session information
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Support security features
You may disable cookies in your browser settings; however, doing so may affect certain features of our website.
Advertising & Google AdSense Notice
This website uses Google AdSense to display advertisements. Google may use cookies — including the DoubleClick cookie — to show personalized or non-personalized ads based on your browsing activity.
You can opt out of personalized ads through Google Ads Settings.
We do not:
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Share medical, booking, or treatment information with Google
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Provide personally identifiable information to advertisers
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Allow advertisers access to your medical or appointment history
For more information about how Google uses data, visit:
https://policies.google.com/technologies/ads
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The “Last Updated” date will indicate when changes are made.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact:
Banyan & Bamboo Day Spa + Med Spa
3005 S Lamar Blvd, #D-112
Austin, Texas 78704
512.890.1130
info@banyanandbamboo.com
